Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't get into my accounts and it tells me the server won't accept my passwords. How can I correct this problem?

  • 2 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Wayne Mery

KathyBEE
KathyBEE
more options

server asks for password, I give it and then it asks for a new password. I try a new one and it won't accept it. What can I do? I don't want to lose everything I have in my folders if I uninstall and then reinstall the program. Please help. This has been going on for over a month now

server asks for password, I give it and then it asks for a new password. I try a new one and it won't accept it. What can I do? I don't want to lose everything I have in my folders if I uninstall and then reinstall the program. Please help. This has been going on for over a month now

All Replies (2)

Zenos
Zenos
more options

Who is your email provider? Is it outlook or hotmail? If so, see this thread.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

see https://support.mozilla.org/en-US/questions/1147439