Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

fails to log in

  • 1 baphendule
  • 3 zinale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu Tonnes

more options

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

I have 4 accounts on thunderbird, 3 Hotmail.com (outlook.com) and 1 outlook.office365.com All has been working well for over 2 years, but now get errors relating to only one of the Hotmail accounts. It won't login and download emails (that I can see are present if I log in to Hotmail via webpage). As far as I am concerned, nothing has changed recently. Messages 'Login to server imap-mail.outlook.com failed' and 'Sever XXXXXX@hotmail.com has disconnected. The server may have gone down or there may be a network problem.' Help. Colin.

Isisombululo esikhethiwe

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (1)

more options

Isisombululo Esikhethiwe

Login issues for hotmail.com addresses have been going on for a week. Please see this question for a workaround (create an outlook.com alias and use that for the username.)

This is not a Thunderbird issue. Microsoft probably forgot to update something internally to keep allowing them to log in.