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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crash when priniting.

  • 1 baphendule
  • 1 inale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu FredMcD

giochivi
giochivi
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I am trying to print different type of pages and it crashes. I refreshed firefox to its original state, printing worked for a while, coming back today it does not work anymore. I get the same error (TAB crash) while generating the preview of the print. I did not change any settings or installed any extension/add on in the meantime. Again: it was not working, I did a refresh, it was working. Today, after just a reboot, it is not working anymore.

I am trying to print different type of pages and it crashes. I refreshed firefox to its original state, printing worked for a while, coming back today it does not work anymore. I get the same error (TAB crash) while generating the preview of the print. I did not change any settings or installed any extension/add on in the meantime. Again: it was not working, I did a refresh, it was working. Today, after just a reboot, it is not working anymore.

All Replies (1)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29