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Cannot remove Firefox extension

  • 5 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu James

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I have been attempting to remove URL Advisor 15.0 by Kaspersky from my Mac for a while now and I cannot seem to find a solution anywhere. I tried going into Library and looking for the extension, refreshing, and safe mode but none of them seem to work. Any idea on how I can remove the extension?

I have been attempting to remove URL Advisor 15.0 by Kaspersky from my Mac for a while now and I cannot seem to find a solution anywhere. I tried going into Library and looking for the extension, refreshing, and safe mode but none of them seem to work. Any idea on how I can remove the extension?

All Replies (5)

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Picture didn't post sorry

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Extensions are options you install into Firefox, They can be removed at will. Plugins are from programs that Firefox finds already on your system.

An extension without a Remove button is really a plugin. The only way to remove a plugin is to remove its program from your system. However, you can disable extensions and plugins if you want.

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FredMcD said

Extensions are options you install into Firefox, They can be removed at will. Plugins are from programs that Firefox finds already on your system. An extension without a Remove button is really a plugin. The only way to remove a plugin is to remove its program from your system. However, you can disable extensions and plugins if you want.

Uninstalling Kaspersky from my Laptop did not remove the extension. The Extension however is from Kasperky 15, whereas the most recent version of Kaspersky is 16.

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Contact Kaspersky support and ask them.

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https://support.mozilla.org/en-US/kb/cannot-remove-add-on-extension-or-theme#w_extensions-installed-by-other-software

FredMcD said

Extensions are options you install into Firefox, They can be removed at will. Plugins are from programs that Firefox finds already on your system. <strike>An extension without a Remove button is really a plugin</strike>. The only way to remove a plugin is to remove its program from your system. However, you can disable extensions and plugins if you want.

This is a Extension and listed in the Extensions panel of Addons manager if you looked at the image. Extensions that are say global installed by say a antivirus may not be able to be removed like a extension installed from say addons.mozilla.org. This does not make it a Plugin.