Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't login to router web interface (other browsers can)

  • 1 baphendule
  • 2 zinale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu jspstorm

more options

Router: Asus DSL-AC68U Firefox Version: 53.0.3 (64bit)

When I access my router's web administration page, entering the username and password has no effect, not even to display the 'wrong username or password' message that displays if I intentionally enter the wrong password using Internet Explorer 11. When I enter any password using Firefox, the page merely flickers/refreshes.

When using internet explorer to access the same local IP address, the login page functions correctly, allowing access to the router configuration if I enter the password correctly, or informing me if I enter an incorrect password.

The background 'username' and 'password' text disappears when I select the appropriate textbox in Internet Explorer, but not when using Firefox, though I have no idea if this is related (see screenshot).

Router: Asus DSL-AC68U Firefox Version: 53.0.3 (64bit) When I access my router's web administration page, entering the username and password has no effect, not even to display the 'wrong username or password' message that displays if I intentionally enter the wrong password using Internet Explorer 11. When I enter any password using Firefox, the page merely flickers/refreshes. When using internet explorer to access the same local IP address, the login page functions correctly, allowing access to the router configuration if I enter the password correctly, or informing me if I enter an incorrect password. The background 'username' and 'password' text disappears when I select the appropriate textbox in Internet Explorer, but not when using Firefox, though I have no idea if this is related (see screenshot).
Ama-screenshot ananyekiwe

All Replies (1)

more options

I have tried creating a new profile and using that, and disable all plugins.