Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Won't let me send email, or even save it (w/o sending it) to drafts or anywhere else. And it disappears, w/o a copy anywhere, when I try 2 send it

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu christ1

more options

I get error messages when I try to save an email I'm preparing to drafts, and when I try 2 send it ("Enter your password for waywwords@charter.net on mobile.charter.net" - then it rejects the correctly-entered {I made sure, by checking with Charter} password}. And it won't even let me TRY 2 save it 2 some other folder (no such option on pop-up when I right click). I'm stymied, stumped, and stricken. Worked for hours on the piece and can't send it or even save it 4 later

I get error messages when I try to save an email I'm preparing to drafts, and when I try 2 send it ("Enter your password for waywwords@charter.net on mobile.charter.net" - then it rejects the correctly-entered {I made sure, by checking with Charter} password}. And it won't even let me TRY 2 save it 2 some other folder (no such option on pop-up when I right click). I'm stymied, stumped, and stricken. Worked for hours on the piece and can't send it or even save it 4 later

All Replies (3)

more options

Where is your Draft folder, local or on the server? If on the server, change it to the local one.

At the top right of the Thunderbird window, click the menu button > Options > Account Settings - Copies & Folders - Drafts and Templates

Okulungisiwe ngu christ1

more options

How can I tell if my Drafts folder is local or on the server, and, if it's on the latter, how do I switch it 2 the former? It's frustrating being so ignorant that answers lead 2 more questions than they address

more options

Please check your settings as advised before. https://support.mozilla.org/en-US/questions/1170152#answer-993411

Post a screenshot of your settings if you get stuck. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem