We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

scam message is false positive

  • 2 uphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Henry

Henry
Henry
more options

My local city councilwoman's email address keeps being flagged as a scam.

districta houstontx gov

Is there anyway to train the scam detection to NOT flag this message as a scam? It's kinda silly honestly. HoustonTx.gov is the official website of Houston, Texas and thus not a scam. There should be an option to flag the message as not a scam or be a way to send false positive domains so the filter can be updated.

My local city councilwoman's email address keeps being flagged as a scam. districta houstontx gov Is there anyway to train the scam detection to NOT flag this message as a scam? It's kinda silly honestly. HoustonTx.gov is the official website of Houston, Texas and thus not a scam. There should be an option to flag the message as not a scam or be a way to send false positive domains so the filter can be updated.

Okulungisiwe ngu James

Isisombululo esikhethiwe

Scam detection is far from perfect. It is not trainable. It is either on or off. Documentation is here. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

user01229325
user01229325
more options

Isisombululo Esikhethiwe

Scam detection is far from perfect. It is not trainable. It is either on or off. Documentation is here. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

Henry
Henry Umnikazi wombuzo
more options

Airmail said

Scam detection is far from perfect. It is not trainable. It is either on or off. Documentation is here. https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection

That kinda sucks. Everytime someone with thunderbird get's an email from their council person they get a message it's a scam. Seriously. But I guess I'll just turn off the scam detection.