Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

LinkedIn not loading in Firefox but loading in Safari; cookies/cache/history cleared to no avail

  • 7 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

more options

I am unable to login to LinkedIn from Firefox 57.0. I'm using an iMac with High Sierra. I am able to login to LinkedIn using Safari or from my MacBook using Firefox 57.0. I've cleared the cookies, cache, and history but it has not worked. When I clear the c, c, and Hx, the login page loads but once I put in my username and PW and hit login, LinkedIn never loads. It just twirls. Not sure what else to try because it seems that it is isolated to Firefox on the iMac. Not likely a LinkedIn issue because I can access it from Safari and other devices using Firefox. I also removed Firefox and downloaded it again to see if that would work but it did not. Any help anyone can provide would be appreciated.

I am unable to login to LinkedIn from Firefox 57.0. I'm using an iMac with High Sierra. I am able to login to LinkedIn using Safari or from my MacBook using Firefox 57.0. I've cleared the cookies, cache, and history but it has not worked. When I clear the c, c, and Hx, the login page loads but once I put in my username and PW and hit login, LinkedIn never loads. It just twirls. Not sure what else to try because it seems that it is isolated to Firefox on the iMac. Not likely a LinkedIn issue because I can access it from Safari and other devices using Firefox. I also removed Firefox and downloaded it again to see if that would work but it did not. Any help anyone can provide would be appreciated.

All Replies (7)

more options
more options

I'm unclear what you are asking for, re: "public link(s)." Please clarify. I'm trying to access https://www.linkedin.com/.

more options

WFM. Could you try to login in the Private window?

Okulungisiwe ngu TyDraniu

more options

FredMcD said

Please provide public link(s) (no password) that we can check out.

public link(s) = no password needed

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Starting in Safe Mode did not resolve the problem. Any other suggestions? I reached out to LiinkedIn but it doesn't seem to be a LinkedIn issue because I can access LinkedIn from Safari from the same iMac. I can also access LinkedIn from my MacBook using Firefox. It seems to be isolated to the Firefox on the iMac.

more options

WestonDad said

Starting in Safe Mode did not resolve the problem.

That means that Firefox itself may not be the problem.

Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia