Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

i open firefox and only get a blank page. Wont search or anything

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu FredMcD

more options

i open firefox and get ablank page. I click on the google, facebook,youtube tab and nothing happens nothing loads or opens if i try openning a support page it remains blank with url on what i have tried to open. I have refresh firefox but it on safe mode and uninstalled and re-download as well and nothing.

i open firefox and get ablank page. I click on the google, facebook,youtube tab and nothing happens nothing loads or opens if i try openning a support page it remains blank with url on what i have tried to open. I have refresh firefox but it on safe mode and uninstalled and re-download as well and nothing.

All Replies (1)

more options

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}