I can't login to mozilla support, can't reset password, not receiving email
I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.
Isisombululo esikhethiwe
Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0All Replies (4)
Ok. Apparently Mozilla changes require users to report the above issue (ask the question) to have the servers recognize the user account. I will assume this has solved the issue.
It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search Google for my username.
Okulungisiwe
skippdiddly said
It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search my username.
hi, The reason they are archived is that the are before version 57 All fixes that were able to use before are no longer valid for 57+ Firefox Volunteer Support has no control over these things.
Is there a question or a issue you would like help with ?
Isisombululo Esikhethiwe
Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.