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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can receive e-mail but can't send

  • 2 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu christ1

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get error message An error occurred while sending mail: The mail server sent an incorrect greeting: Service not available.

get error message An error occurred while sending mail: The mail server sent an incorrect greeting: Service not available.

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using Firefox 52.7.0 (32-bit)

SMTP settings - smtphm.sympatico.ca, port 587, STARTTLS , password authentication - can ping server successfully

- webmail on Bell site works, i.e. can send e-mail successfully

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using Firefox 52.7.0 (32-bit)

Really?

The mail server sent an incorrect greeting: Service not available.

This looks like a server problem. You should check with your email provider.