Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why is the connection showing secure but I am getting a Security Warning anyway?

  • 5 uphendule
  • 1 inale nkinga
  • 17 views
  • Igcine ukuphendulwa ngu debraf

more options

My computer shows the green lock and site information starts with "HTTPS..." but I still am getting this is an insecure connection. I am on Fox Go. I can get onto the website with a different browser and the security box does not appear. Why is the security box in Firefox only?

My computer shows the green lock and site information starts with "HTTPS..." but I still am getting this is an insecure connection. I am on Fox Go. I can get onto the website with a different browser and the security box does not appear. Why is the security box in Firefox only?

All Replies (5)

more options

Please supply the full error message.

more options

Can you attach a screenshot?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

more options

Attached is the screenshot. I was trying to sign into Fox Go using Directv.

Okulungisiwe ngu debraf

more options

This would indicate that the login form is on a secure page, but the form is submitted to an open HTTP connection. Firefox warns you about this and this is a warning you can't suppress.

To confirm this you can right-click in the login form and open the Inspector and check the action attribute of the form (you may need to scroll up).

You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.

You can also check the Web Console to see if there is more detail.

more options

Why would anyone summit the form to open connection when it has their password? Furthermore, I have been watching Fox Go daily using Firefox and this is the first time the warning has popped up.