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Thunderbird Emails older than 2 weeks deleted

  • 2 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu rendy69

Genjan
Genjan
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Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Isisombululo esikhethiwe

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

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All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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Isisombululo Esikhethiwe

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

rendy69
rendy69
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Hello,

I have quite similar problem. I reinstalled TB today, Oct 9th and the emails dowloaded were only from the Oct 1st. Does anyone know how to download emails older than that? I'm using POP.