Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Since recent update Firefox will not open certain included contents. just opens source page but not the audio. vis content

  • 1 baphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu Shadow110

Philipsally
Philipsally
more options

Web pages that formally opened normally now will not all open included content. I suspected I need to update Acrobat Reader, Shockwave flash or something else but I am still not able to have web contents open normally since I recently had new updates to Firefox

Web pages that formally opened normally now will not all open included content. I suspected I need to update Acrobat Reader, Shockwave flash or something else but I am still not able to have web contents open normally since I recently had new updates to Firefox

All Replies (1)

Shadow110
Shadow110
more options

Your Flash is up to date. Please try this : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 60.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.