After Microsoft 1803 update, all Firefox data lost, looks like new install. Can adapt without History bookmarks Etc. but need log in's and passwords. Help .....
After Firefox latest update and MS 1803 update to windows 10 both on Sat. 09 06 18, my firefox data has disappeared completely. Looks like a completely new install. Is there a way to recover some of it . Log-ins/passwords are the most important and bookmarks would be good, anything else I can adapt.. Would a system restore do any good or is there a simple way to revert to a prevoius version of FF. I stress (simple) as I am a basic user. Any advice would be appreciated. Thanks .....................
All Replies (4)
It could be that the browser had a problem and was refreshed.
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Hi Fred, Thanks for responding. There is no folder on my desktop so I will check out the links provided. would a system restore solve anything, as I had done one prior to the update. Thanks, Micek
Odd, I did a 1803 update and my FF had no issues when I used it again. But this was when I reimaged back to the last working image I made with Acronis and then I did a update of all software including 1803 and everything worked without a hitch.
Does this mean the problem is gone? If so,
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.