Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't see a particular email in Thunderbird, can see it in other clients.

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Maxburn

Maxburn
Maxburn
more options

I had a missed click while using Thunderbird and "something" happened. Now I can't see a couple emails AT ALL in Thunderbird, they are missing from search and missing if I just look in the inbox by date. I have many IMAP folders and searched through all and tried global search too, can't find what I am looking for.

Email account is IMAP and when I use an android device (Aquamail) viewing the same IMAP account I can see the emails I am looking for in my inbox still.

How do I get the emails back in Thunderbird? What could have happened?

I had a missed click while using Thunderbird and "something" happened. Now I can't see a couple emails AT ALL in Thunderbird, they are missing from search and missing if I just look in the inbox by date. I have many IMAP folders and searched through all and tried global search too, can't find what I am looking for. Email account is IMAP and when I use an android device (Aquamail) viewing the same IMAP account I can see the emails I am looking for in my inbox still. How do I get the emails back in Thunderbird? What could have happened?

All Replies (1)

Maxburn
Maxburn Umnikazi wombuzo
more options

On my phone because I can see the messages I want I forwarded them to myself again. On my phone I can see them in my outbox and inbox. In Thunderbird I can see them in my outbox but not my inbox.