Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I changed my password, closed TB and reopened program but then I get Login failed when I try to enter the new password.

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu user01229325

ilene
ilene
more options

I changed my password by going to Security - Saved Passwords - Edit Password. I then closed that window. Closed Thunderbird. Then reopened Thunderbird. When I click on that account it says "Login to server . . . failed . . . Enter new password." So I enter the new password and click on the box "use Password manager to remember this password." But I keep getting the "login to server . . . failed . . . Enter new password." message.

I changed my password by going to Security - Saved Passwords - Edit Password. I then closed that window. Closed Thunderbird. Then reopened Thunderbird. When I click on that account it says "Login to server . . . failed . . . Enter new password." So I enter the new password and click on the box "use Password manager to remember this password." But I keep getting the "login to server . . . failed . . . Enter new password." message.

All Replies (1)

user01229325
user01229325
more options

The only place to actually change your email password is at your email providers server. Doing what you describe changes what is saved in Thunderbird to provide to the server when asked. If you did not actually change the password with your provider it is no wonder the log in operation fails.