Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Mailbox remains blue after all messages are filtered out

  • 1 baphendule
  • 1 inale nkinga
  • 27 views
  • Igcine ukuphendulwa ngu Matt

MIkeyLV
MIkeyLV
more options

I have a second account that I use to send myself emails. I do this from mobile devices so I don't see a message that I sent myself in my regular mobile email inbox. I only get those messages in Thunderbird. I also have a filter set up so that the filter runs manually and getting new mail before junk classification. It's set to match all messages, then move them to my main email account's inbox.

It does all of that.

However, the second email account will be highlighted blue (as in there's unread mail in the inbox) even though all the messages have been filtered out. Only way to clear the blue is to open that account's inbox (where there are no messages).

Did I set up the filter wrong? Does it maintain blue because there were unread messages before they were filtered out? Is this a real bug?

I have a second account that I use to send myself emails. I do this from mobile devices so I don't see a message that I sent myself in my regular mobile email inbox. I only get those messages in Thunderbird. I also have a filter set up so that the filter runs manually and getting new mail before junk classification. It's set to match all messages, then move them to my main email account's inbox. It does all of that. However, the second email account will be highlighted blue (as in there's unread mail in the inbox) even though all the messages have been filtered out. Only way to clear the blue is to open that account's inbox (where there are no messages). Did I set up the filter wrong? Does it maintain blue because there were unread messages before they were filtered out? Is this a real bug?

Isisombululo esikhethiwe

It is highlighted to indicate the account received mail. There is no way to not have it change to blue after the filters are executed.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

It is highlighted to indicate the account received mail. There is no way to not have it change to blue after the filters are executed.