Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

what happened to Thunderbird? Never had a problem before.

  • 4 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu mused0

more options

Icon on my desk top always just sent me to my email. Now, Foxfire blah, blah, blah, Log in.....Incorrect log in info......we'll send you a link........But????.......I can't get into my email.

Icon on my desk top always just sent me to my email. Now, Foxfire blah, blah, blah, Log in.....Incorrect log in info......we'll send you a link........But????.......I can't get into my email.

Isisombululo esikhethiwe

For Windows OS using win 32 and all set up as default... Right click on Thunderbird shortcut icon on desktop and select 'Properties' Target should say eg: "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"

Start in should say: "C:\Program Files\Mozilla Thunderbird"

What do you see ?

An image can often help explain weird stuff. Post an image so it shows the desktop icon you are clicking on and whatever it is currently opening/asking for.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (4)

more options

Ok, I read it. It makes exactly zero sense.

Perhaps you could take the time to actually explain what it is you are asking for assistance with.

My guess because I hate wasting time, is you need help with your anti virus program. Most folk trying to reset passwords following updates (which I am guessing) actually have a problem with their anti virus that thinks it is scanning mail or the firewall component that came with it.

Check the firewall component and turn off email scanning.

more options

Hi Matt, Thanks for your help, and I hate wasting time as well. Just about an hour ago I went to check email. Instead of being sent to my messages a screen popped up and I was asked to download Mozilla's Firefox instead.

more options

Isisombululo Esikhethiwe

For Windows OS using win 32 and all set up as default... Right click on Thunderbird shortcut icon on desktop and select 'Properties' Target should say eg: "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"

Start in should say: "C:\Program Files\Mozilla Thunderbird"

What do you see ?

An image can often help explain weird stuff. Post an image so it shows the desktop icon you are clicking on and whatever it is currently opening/asking for.

more options

After doing absolutely nothing, my problem has gone away. Sincere thanks for the help offered, as well as to the cyber Gods that work in mysterious ways.