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download error "unknown time remaining"

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  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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I have reset my laptop (Windows 10) yesterday (and added an SSD so it's super empty and clean) and installed firefox ( latest update). However some files that I try to download will show an "unknown time remaining" errror (not all), add a 0 byte file on my hardware and never progress from there on - these files are always downlaodable on microsoft edge (so it can't be my anitivirus program). I have tried changing the destination folder and resetarting my pc but the error remains.

It would be a bummer if I had to change the browser because of that because it's too much of a hassle switching between browsers.

Thank you for your help, Serane

I have reset my laptop (Windows 10) yesterday (and added an SSD so it's super empty and clean) and installed firefox ( latest update). However some files that I try to download will show an "unknown time remaining" errror (not all), add a 0 byte file on my hardware and never progress from there on - these files are always downlaodable on microsoft edge (so it can't be my anitivirus program). I have tried changing the destination folder and resetarting my pc but the error remains. It would be a bummer if I had to change the browser because of that because it's too much of a hassle switching between browsers. Thank you for your help, Serane

All Replies (1)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


http://kb.mozillazine.org/Issues_with_Firefox#Downloading_opening_or_saving_files