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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Anyone getting Facebook error "Sorry, something went wrong" on Firefox only

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  • 3 zinale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

knightowlnz
knightowlnz
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Hi, can't seem to logon to Facebook with Firefox. I disabled each of my add-ons and restarted FF but still Facebook is not working. I can get Facebook on Chrome and Edge but I prefer FF as I use NoScript (which I usually have set to Temp Trusted for Facebook but I did set to Trusted and still no access). Anyone else having this issue? Thanks for your time.

Hi, can't seem to logon to Facebook with Firefox. I disabled each of my add-ons and restarted FF but still Facebook is not working. I can get Facebook on Chrome and Edge but I prefer FF as I use NoScript (which I usually have set to Temp Trusted for Facebook but I did set to Trusted and still no access). Anyone else having this issue? Thanks for your time.

All Replies (3)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

knightowlnz
knightowlnz Umnikazi wombuzo
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Thank you :) I should have thought of that but I was thinking that maybe Facebook didn't want me using NoScript lol (rolls eyes...)

FredMcD
FredMcD
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Glad to help. Safe Surfing.

If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.