Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Does Firefox have settings that prevent functionality in .pdfs created from websites?

bailey2124
bailey2124
more options

After downloading Firefox to a new Windows 10 computer, I found that .pdfs created from website pages don't have full functionality (such as having all editing tools functioning in Adobe Acrobat Reader DC and email addresses being clickable). However, when creating .pdfs from the same web pages in Chrome, all the editing tools in Adobe Acrobat Reader DC do function. I've tried to find the answer to this on the Internet with no luck. I'd appreciate help in solving this mystery. (When using Firefox on my old Windows 7 machine, I had full use of the editing tools in Adobe Acrobat Reader DC in .pdfs created from websites.) I much prefer Firefox to Chrome and hope there's a simple answer to my question. Thanks!

After downloading Firefox to a new Windows 10 computer, I found that .pdfs created from website pages don't have full functionality (such as having all editing tools functioning in Adobe Acrobat Reader DC and email addresses being clickable). However, when creating .pdfs from the same web pages in Chrome, all the editing tools in Adobe Acrobat Reader DC do function. I've tried to find the answer to this on the Internet with no luck. I'd appreciate help in solving this mystery. (When using Firefox on my old Windows 7 machine, I had full use of the editing tools in Adobe Acrobat Reader DC in .pdfs created from websites.) I much prefer Firefox to Chrome and hope there's a simple answer to my question. Thanks!

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi bailey2124, are you using the same technique on your new system as you did on your old system??

Firefox does not have a built-in HTML-to-PDF converter.* Since you have Acrobat, you have (at least) two options to use an Adobe conversion:

(A) Print to the Adobe PDF printer driver

Any print-based converter will lose links, although Adobe Acrobat/Reader will make bare URLs clickable.

(B) Convert via the Adobe Acrobat extension (formerly called Create PDF)

Look for the Acrobat icon on the main toolbar. If you can't find it there (or on the "overflow" drop-down -- ») check whether the extension is enabled. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then scan down the right side for "Adobe Acrobat" with the description "Convert current web page to an Adobe PDF file." If it's not enabled, click its Enable button.

If it's already enabled but there isn't a button on the toolbar, check for one is the Customize panel. See: Customize Firefox controls, buttons and toolbars.

Can you get the extension up and running?

* Add-ons can tap into a print-capture-to-PDF command, but it won't resolve the issue you're describing.