Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

secure connection failed

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu badbanana

more options

FF 65.0 (64-bit), Windows 10 1803

i have been using Firefox for several years now in the office to access my Exchange management console. i have several add-ons loaded. the other day, Firefox just stopped working and won't allow me to access my Exchange management console website. i started troubleshooting by removing all add-ons and that worked. but as i enabled the remaining add-ons, again Firefox won't allow me to access my Exchange management console. no matter in what order i re-enable my add-ons. now it has come to the point where i have no add-ons and still won't allow me to access my Exchange management console!

i have at home same Firefox with same add-ons all enabled and i am able to access my management console from the Internet. our SSL certificate is still new from Comodo.

the subject is the error. how does one fix this?

FF 65.0 (64-bit), Windows 10 1803 i have been using Firefox for several years now in the office to access my Exchange management console. i have several add-ons loaded. the other day, Firefox just stopped working and won't allow me to access my Exchange management console website. i started troubleshooting by removing all add-ons and that worked. but as i enabled the remaining add-ons, again Firefox won't allow me to access my Exchange management console. no matter in what order i re-enable my add-ons. now it has come to the point where i have no add-ons and still won't allow me to access my Exchange management console! i have at home same Firefox with same add-ons all enabled and i am able to access my management console from the Internet. our SSL certificate is still new from Comodo. the subject is the error. how does one fix this?
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

this is terrible. no reply despite the problem is with Firefox.

over the weekend we have removed Firefox from our company because of the stated problem that the other browsers have no issue with.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options
more options

hmmm, well i have Chrome on the same machine and it is not experiencing the same problem. i also have IE and Edge, both have no problems.

the provided links with possible solutions are not acceptable. we cannot afford to disable this feature or disable that feature because Firefox can't handle it.

if other browsers can work fine why Firefox cannot? are you saying Firefox is more error prone unnecessarily?

we have been Firefox users for many years and now have a new management which cannot understand this behaviour of Firefox only. we were informed to dump Firefox if it cannot be fixed within this week.

more options

Isisombululo Esikhethiwe

this is terrible. no reply despite the problem is with Firefox.

over the weekend we have removed Firefox from our company because of the stated problem that the other browsers have no issue with.