Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why do emails from some senders display as bold characters in Thunderbird when they display as normal on the email server?

  • 5 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu sfhowes

more options

emails from some senders look normal on the email server but are displayed as bold characters when downloaded to Thunderbird.

I have accounts with gmail, live and btinternet and it happens with all of them, but not all messages, just a seemingly random selection of senders.

Anyone know why this should happen and how to stop it?
emails from some senders look normal on the email server but are displayed as bold characters when downloaded to Thunderbird. I have accounts with gmail, live and btinternet and it happens with all of them, but not all messages, just a seemingly random selection of senders. Anyone know why this should happen and how to stop it?

All Replies (5)

more options

Under Tools/Options/Display/Formatting/Fonts & Colors/Advanced, do you have 'Allow messages to use other fonts' checked? For Tools/Options/Display/Formatting/Plain Text Messages, is the Style set to Bold?

more options

sfhowes - thanks for your response. The 'allow messages to use other fonts' box is checked and the style for plain text messages is set to 'regular'.

more options

If you uncheck the 'Allow messages...' box, do the messages still appear in bold?

more options

Afraid so. Still showing bold.

More information:- With some of the emails that display normally when read, if I hit the reply button and the account settings has 'automatically quote the original message when replying' ticked, the original massage is shown as bold in the write panel with the font is shown as 'variable width' and the 'bold' button disabled. If I change the font to 'fixed width' or 'times' the message displays normally and the 'bold' button behaves normally.

more options

Not really sure what to suggest here. Maybe if you check the box 'Use fixed width font for plain text messages' in Tools/Options/Display/Formatting/Fonts & Colors/Advanced that will affect received messages as well as replies.