We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't get in

more options

Tried many times and it wouldn't let me reset a password either. I don't remember having Firefox as it's been a few years since my computer worked. The icon is on my phone screen but can't open it because of sign-in.

Tried many times and it wouldn't let me reset a password either. I don't remember having Firefox as it's been a few years since my computer worked. The icon is on my phone screen but can't open it because of sign-in.

Isisombululo esikhethiwe

Hi foxylady7, if you do not remember creating a Firefox Account, then there might not be one. You don't need to create a Firefox Account to browse the web, only if you want to use certain services, such as Firefox Sync.

Some articles that might be helpful:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Hi foxylady7, if you do not remember creating a Firefox Account, then there might not be one. You don't need to create a Firefox Account to browse the web, only if you want to use certain services, such as Firefox Sync.

Some articles that might be helpful: