Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Photo Gallery won't load

  • 9 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu CharleneTX

more options

https://disneyworld.disney.go.com/dining/magic-kingdom/aloha-isle/

Click on "View Gallery", the pop-up box appears, but it just shows the spinning dots not the photos. This happens with all the restaurant galleries on WDW's site not just this particular one. Works fine in Chrome.

I verified FF and Flash are updated, enabled all pop-ups, restarted in safe mode. No joy. Next troubleshooting steps?

https://disneyworld.disney.go.com/dining/magic-kingdom/aloha-isle/ Click on "View Gallery", the pop-up box appears, but it just shows the spinning dots not the photos. This happens with all the restaurant galleries on WDW's site not just this particular one. Works fine in Chrome. I verified FF and Flash are updated, enabled all pop-ups, restarted in safe mode. No joy. Next troubleshooting steps?

Isisombululo esikhethiwe

Duh. Clearing cookies and cache solved it. Feeling stupid I didn't try that first.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (9)

more options

Hi CharleneTX, Those blueberry pancakes at the Ale & Compass Restaurant look great!

Try Firefox in Safe Mode: Troubleshoot Firefox issues using Safe Mode

more options

As stated in my original post, I've already tried it in Safe Mode.

more options

Hi again, This article presents quite a few troubleshooting steps: Troubleshoot and diagnose Firefox problems

Of course, the problem could be outside of Firefox, e.g. anti-virus. So, it might be easier to look at those kind of things before you pursue the more involved steps.

more options

Isisombululo Esikhethiwe

Duh. Clearing cookies and cache solved it. Feeling stupid I didn't try that first.

more options

Next time, don't get so excited about those pancakes!

Enjoy!

more options

FYI There's a Forget About This Site option which clears everything in regard to a specific site (also logins & passwords). Delete browsing, search and download history on Firefox Scroll down to Remove a single website from your history.

more options
more options

My_Cheese_Is_Slippin' said

Next time, don't get so excited about those pancakes! Enjoy!

Actually, I was originally looking at the Dole Whip. :-D

more options

Good to know you can clear a single site now. I hate having to reset all the sites after I've cleared cookies.