Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Both Thunderbird and Firefox crash immediatly whenver the file dialog box is opened, no crash reporter.

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Wayne Mery

more options

When either Thunderbird or Firefox attempt to open a file dialog box to select a location and file name for print to file, the application closes instantly with no crash reporter. The same happens in Thunderbird whenever I try to save any attachments from an email, as soon as I click "Save", the program crashes abruptly.

When either Thunderbird or Firefox attempt to open a file dialog box to select a location and file name for print to file, the application closes instantly with no crash reporter. The same happens in Thunderbird whenever I try to save any attachments from an email, as soon as I click "Save", the program crashes abruptly.

Okulungisiwe ngu Wayne Mery

All Replies (2)

more options

Hello there Ronb. We have read your message.

Yes the print job refused and no crash report. Not both in Firefox files and also not in Thunderbird?

We try to help you. Greetings Firefox volunteer

https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox https://addons.thunderbird.net/nl/thunderbird/addon/printingtools/

try to use this add-on tool how and see if it is the only one that simply processes jobs?

https://www.cisco.com/c/en/us/support/docs/routers/7500-series-routers/26145-crashes-swforced-troubleshoot.html

Here you can download an external crash reporter in zip file.

scanned for viruses) https://github.com/ravibpatel/CrashReporter.NET/releases


It is one from 2018. Does it still do?

Greetings Firefox volunteer.

Okulungisiwe ngu День сумо

more options

Ron, Does it happen with version 68? https://www.thunderbird.net/en-US/