We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I find saved emails after reinstalling Thunderbird

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu sfhowes

more options

We had a power outage and my operating system had to be reinstalled. When I downloaded Thunderbird, it found all my new emails, but my saved and sent emails folders were gone. Can I get these back?

We had a power outage and my operating system had to be reinstalled. When I downloaded Thunderbird, it found all my new emails, but my saved and sent emails folders were gone. Can I get these back?

All Replies (1)

more options

Before you reinstalled Windows, did you backup the TB profile folder, or do you have any backups? Did the reinstall create a backup of the AppData folder (hidden by default)?

Are the accounts POP or IMAP? The fact you recovered some mail suggests it's IMAP, and if so, some additional folders may be restored by subscribing to them (right-click the account, Subscribe...).