Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why has Thunderbird deleted all my emails while downloading one new mail tonight? And how can I trust it not to do so again?

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu david.mcintee

more options

so, three days ago I reinstalled Windows 10, Firefox and Thunderbird, which meant losing every email older than 30 days (as far back as my ISP keeps them on the webmail). Tonight, while downloading one email, it deleted all of those 30 days ones completely - not to a trash folder nor archive, nor hidden folder in the profile. is there a way to get them back - i.e. are they somewhere on the HDD - and how can I trust this to not happen randomly again? What the hell did it do? All my settings are to not delete mails automatically, and put them them in trash or archive when I do it manually.

so, three days ago I reinstalled Windows 10, Firefox and Thunderbird, which meant losing every email older than 30 days (as far back as my ISP keeps them on the webmail). Tonight, while downloading one email, it deleted all of those 30 days ones completely - not to a trash folder nor archive, nor hidden folder in the profile. is there a way to get them back - i.e. are they somewhere on the HDD - and how can I trust this to not happen randomly again? What the hell did it do? All my settings are to not delete mails automatically, and put them them in trash or archive when I do it manually.

Isisombululo esikhethiwe

Never mind, it seems to have configured itself as IMAP so when I deleted them from the server beause I'd downloaded them, it deleted the downloads here too.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

Never mind, it seems to have configured itself as IMAP so when I deleted them from the server beause I'd downloaded them, it deleted the downloads here too.