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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can not retrieve email after changing AT&T password.

  • 3 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu mjwojciak

mjwojciak
mjwojciak
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So I have 3 AT&T email accounts with Thunderbird. Yesterday I got an email form AT&T requesting I change my password. No biggie....do it all the time. Well since I changed, I can not retrieve the messaged on Thunderbird. My other 2 AT&T accounts work just fine. I have deleted the old password in the saved password section. I can get mail on my phone after the change and through Yahoo, but no longer on Thunderbird. If any one can offer assistance, please and thank you. Not sure why my other accounts still work... Thanks

So I have 3 AT&T email accounts with Thunderbird. Yesterday I got an email form AT&T requesting I change my password. No biggie....do it all the time. Well since I changed, I can not retrieve the messaged on Thunderbird. My other 2 AT&T accounts work just fine. I have deleted the old password in the saved password section. I can get mail on my phone after the change and through Yahoo, but no longer on Thunderbird. If any one can offer assistance, please and thank you. Not sure why my other accounts still work... Thanks

Isisombululo esikhethiwe

See https://support.mozilla.org/en-US/questions/1298480

The other accounts may still work because they haven't had their passwords changed since the secure key policy was enforced.

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All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Isisombululo Esikhethiwe

See https://support.mozilla.org/en-US/questions/1298480

The other accounts may still work because they haven't had their passwords changed since the secure key policy was enforced.

mjwojciak
mjwojciak Umnikazi wombuzo
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Thanks for your reply. I must be way behind, because I have no idea what a secure mail key is. Looks like I need to investigate.

mjwojciak
mjwojciak Umnikazi wombuzo
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Generated a key, now all good. Thanks!