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Firefox Sync is not syncing

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  • Igcine ukuphendulwa ngu TyDraniu

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Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. My log is here https://pastebin.com/dTiYHyKn

Thanks for your support

Hi, I'm having some trouble re-syncing my firefox account. I have multiple access on smartphone and computers but rightnow I cannot sync my pc after a Windows 10 reset. My log is here https://pastebin.com/dTiYHyKn Thanks for your support

Isisombululo esikhethiwe

Can you try to sync now? I can see a different error ATM, so something's happening.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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It looks like your instance tries to connect to https://sync-719-us-west-2.sync.services.mozilla.com which is currently offline.

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So that's a good or a bad news? Should I just wait for Firefox to fix it itself?

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Isisombululo Esikhethiwe

Can you try to sync now? I can see a different error ATM, so something's happening.