Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FF not running, but something thinks it does. I cannot restart my computer. cannot trash Firefox.app to re-install

  • 2 uphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I am on an iMac, 10.14.6 (Mojave)

Firefox stopped responding. I force quit it from the Activity monitor. Tried to restart FF using the icon on the doc - nothing. Tried to restart it using Launchpad - got a message that it is not responding. Activity monitor does not show FF running. Neither does a "ps -ef" terminal command. When trying to restart the computer, restart is stopped because FF is open... When trying to trash Firefox.app - I cannot, get a message that the application is open.

I guess I can force my computer to shut down by turning off electricity? Anything less drastic I can do?

I am on an iMac, 10.14.6 (Mojave) Firefox stopped responding. I force quit it from the Activity monitor. Tried to restart FF using the icon on the doc - nothing. Tried to restart it using Launchpad - got a message that it is not responding. Activity monitor does not show FF running. Neither does a "ps -ef" terminal command. When trying to restart the computer, restart is stopped because FF is open... When trying to trash Firefox.app - I cannot, get a message that the application is open. I guess I can force my computer to shut down by turning off electricity? Anything less drastic I can do?

All Replies (2)

more options

I forced my computer to shut down and now everything looks normal.

more options

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.


Sometimes something gets 'stuck' and a system shutdown is needed to clear the problem.