Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox closes popups even though popup blocking is turned off

  • 2 uphendule
  • 1 inale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu bob210

more options

I have a website that I frequently use that opens popups to display items to be printed. As it tries to open a popup, Firefox allows the popup to start then, in a fraction of a second, closes it. This does not happen in Edge and other browsers. YES, I have turned off Popup Blocking in Settings. YES, I have downloaded the latest version of Firefox. Any advice would be appreciated!

I have a website that I frequently use that opens popups to display items to be printed. As it tries to open a popup, Firefox allows the popup to start then, in a fraction of a second, closes it. This does not happen in Edge and other browsers. YES, I have turned off Popup Blocking in Settings. YES, I have downloaded the latest version of Firefox. Any advice would be appreciated!

All Replies (2)

more options

Hello Bob.

You may need to add this site to the Exceptions list in the Privacy & Security settings. I'll leave a link with instructions for updating that below. You also may want to check the extensions that you have. If you have a pop up blocker in your extensions this can also cause this issue.

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting https://support.mozilla.org/en-US/kb/review-installed-extensions

more options

I followed those instructions and the problem persists.