Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't open attachments

  • 3 uphendule
  • 3 zinale nkinga
  • 38 views
  • Igcine ukuphendulwa ngu jonzn4SUSE

matus.vrba1
matus.vrba1
more options

Hey guys,

after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly:

"You have chosen to open: xyz.pptx which is: XLSX file from: LN"

Any idea how to resolve?

Thx

Hey guys, after the latest firefox update I can't open attachments coming from lotus notes (LN), without saving them to computer. The reason is that regardless of the document attached (.doc, .xls, .ppt, etc.) every time I try to open such file the pop-up goes like and the bold line is preventing me to open them directly: "You have chosen to open: xyz.pptx '''''which is: XLSX file''''' from: LN" Any idea how to resolve? Thx

Isisombululo esikhethiwe

Fixed by deleting handlers.json file in the end.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Screenshot of the issue please.

matus.vrba1
matus.vrba1 Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Fixed by deleting handlers.json file in the end.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Good to hear, but Lotus Notes... WOW It's been a long time since I heard that name.  ;-))