Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox for android does not load any website after latest update

  • 3 uphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Paul

more options

After the latest Update (84.1.1 (Build #2015781795) AC: 67.0.12,24dd57cfd GV: 84.0-20201211215739 AS: 67.0.0

On my Android Device (6.0.1) Archos Diamonad Alpha Plus/ Nubia

Suddenly Firefox does not load website. FF does not load every website.

Maybe I type in http:// google.com and then the status-load-bar (I dont know the word) is working from left to the right. But nothing happend. No page will be disapeared. The monitor stil ist empty. It seems as if there is no network connection. But all other apps are working. The Wlan and the mobile network are working as its best. Normaly i dont use the Firefox Browser often. So I am not really shure, since what time this mistake appears the first time, but I think it has been after the latest Update.

Now I need to use a mobile Browser. I tried the Google Chrome Browser. While I can browse with the Chrome, the Firefox ist still not working/ loading the sites.

I also reinstalled the Firefox two times. But no success. I also cleard the cache ... No success.

So what can be the problem and what can be a solution?

After the latest Update (84.1.1 (Build #2015781795) AC: 67.0.12,24dd57cfd GV: 84.0-20201211215739 AS: 67.0.0 On my Android Device (6.0.1) Archos Diamonad Alpha Plus/ Nubia Suddenly Firefox does not load website. FF does not load every website. Maybe I type in http:// google.com and then the status-load-bar (I dont know the word) is working from left to the right. But nothing happend. No page will be disapeared. The monitor stil ist empty. It seems as if there is no network connection. But all other apps are working. The Wlan and the mobile network are working as its best. Normaly i dont use the Firefox Browser often. So I am not really shure, since what time this mistake appears the first time, but I think it has been after the latest Update. Now I need to use a mobile Browser. I tried the Google Chrome Browser. While I can browse with the Chrome, the Firefox ist still not working/ loading the sites. I also reinstalled the Firefox two times. But no success. I also cleard the cache ... No success. So what can be the problem and what can be a solution?

All Replies (3)

more options

Hi

Please can you update your copy of Firefox for Android from the Google Play store. An update has gone out today that should fix this issue.

more options

Hey Seburo, many thanks. This was right. Firefox ist still working. Many thanks. Greetings and merry Christmas.

more options

Merry Christmas!

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.