Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Threaded messages, unthread single

  • 5 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu sfhowes

more options

When threading messages I assumed (I know) that it would thread them by subject, so I broke off an email with a list of recipients I wanted to start a new thread with and changed the subject then sent a message. That message is now threaded with the other chain causing some confusion and lost messages

Is there a way to break a message off of a thread and have it start it's own?

When threading messages I assumed (I know) that it would thread them by subject, so I broke off an email with a list of recipients I wanted to start a new thread with and changed the subject then sent a message. That message is now threaded with the other chain causing some confusion and lost messages Is there a way to break a message off of a thread and have it start it's own?

All Replies (5)

more options
That message is now threaded with the other chain causing some confusion and lost messages

I'm not sure how this can cause messages being lost.

Is there a way to break a message off of a thread and have it start it's own?

Don't reply to an existing message. Start with a new message instead.

more options

christ1 said

That message is now threaded with the other chain causing some confusion and lost messages

I'm not sure how this can cause messages being lost.

Is there a way to break a message off of a thread and have it start it's own?

Don't reply to an existing message. Start with a new message instead.

Message is lost when I am looking for something that has a date of 2021 in the subject line and it nests with a message chain with 2020 in the subject line.

I plan to start a new chain in the future, knowing now that this is an issue, but my question was about breaking this message (and subsequent messages) off of this chain and into it's own as a new group of messages and away from the 2020 group

more options

Here is some information on how to control threading:

http://kb.mozillazine.org/Stop_threading_by_subject

more options

sfhowes said

Here is some information on how to control threading: http://kb.mozillazine.org/Stop_threading_by_subject

So are you saying I should set "mail.strict_threading" to false to fix my issue?

more options

Test the different settings to see which one works best. It may depend on how your correspondents' email programs handle threading.