Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

White block on top of each page

  • 2 uphendule
  • 1 inale nkinga
  • 14 views
  • Igcine ukuphendulwa ngu FredMcD

arukuno
arukuno
more options

After the latest update I've got this weird problem where all my websites open with a blank space which blocks a part of the content. I tried erasing cookies and it did nothing, also tried disabling all extensions. Can anyone help?

After the latest update I've got this weird problem where all my websites open with a blank space which blocks a part of the content. I tried erasing cookies and it did nothing, also tried disabling all extensions. Can anyone help?
Ama-screenshot ananyekiwe

All Replies (2)

arukuno
arukuno Umnikazi wombuzo
more options

Reinstalling did not help. Refreshing did not help. Everything works fine in troubleshooting mode... Any thoughts?

FredMcD
FredMcD
more options

It could be the work of one of your add-ons, or it could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.