Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox Sync account has lost all data

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Eiq

more options

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Isisombululo esikhethiwe

OK I see now. Resetting your password deletes synced data. Although I don't see why. I usually don't throw all the furniture away when I change my lock. I didn't even wanted to reset my password. I just could not remember it so I clicked "Forgot my password" and from then it was just all on auto as this is a standard procedure now days. I better won't use this future at all, seems kinda useless now. Thanks for the response!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Did you change a password?

more options

Isisombululo Esikhethiwe

OK I see now. Resetting your password deletes synced data. Although I don't see why. I usually don't throw all the furniture away when I change my lock. I didn't even wanted to reset my password. I just could not remember it so I clicked "Forgot my password" and from then it was just all on auto as this is a standard procedure now days. I better won't use this future at all, seems kinda useless now. Thanks for the response!