Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

re installation of TB backup to thunderbird from Mozbackup does not work

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu Toad-Hall

yvrobert2840
yvrobert2840
more options

re installation of TB backup to thunderbird from Mozbackup does not work. Before reinstall of W10 ? TB has been saved with Mozbackup. After re install of W10 , when TB is opened I retrieved the messages from the incoming mail but after restoring a profil from Mozbackup, the messages put in folders classified below incoming mail did not reappear . Before ré installation it works well. Thank you to help me Yves

re installation of TB backup to thunderbird from Mozbackup does not work. Before reinstall of W10 ? TB has been saved with Mozbackup. After re install of W10 , when TB is opened I retrieved the messages from the incoming mail but after restoring a profil from Mozbackup, the messages put in folders classified below incoming mail did not reappear . Before ré installation it works well. Thank you to help me Yves

Isisombululo esikhethiwe

You should not be using Mozbackup because it is very old and out of date and not maintained since 2012. On the website for Mozbackup the author clearly states "MozBackup is not being developed anymore. There are known issues and there is no time on my side to fix all issues and develop new features. Use MozBackup only on your risk. Thanks for understanding. "

UPDATED re :the messages put in folders classified below incoming mail did not reappear . Worth seeing if a repair folder works first.

  • Right click on folder and select 'Properties
  • click on 'REpair folder'
  • click on OK

re : After re install of W10 Did the reinstallation auto create a 'windows.old' folder on C: drive ? If yes, it may have auto backed up your profiles. Look for a 'windows.old' folder and see if it has this backed up in it:

  • C: Users/User name/Appdata/Roaming/Thunderbird

If yes, then copy that 'Thunderbird' folder.

Exit Thunderbrd if it is running. Locate the current default location in :C: Users/User name/Appdata/Roaming folder The 'Roaming' folder will contain a default 'Thunderbird' folder which you are currently using - delete it and then paste the copied 'Thunderbird' folder from backup into the 'Roaming' folder. then start Thunderbird.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Isisombululo Esikhethiwe

You should not be using Mozbackup because it is very old and out of date and not maintained since 2012. On the website for Mozbackup the author clearly states "MozBackup is not being developed anymore. There are known issues and there is no time on my side to fix all issues and develop new features. Use MozBackup only on your risk. Thanks for understanding. "

UPDATED re :the messages put in folders classified below incoming mail did not reappear . Worth seeing if a repair folder works first.

  • Right click on folder and select 'Properties
  • click on 'REpair folder'
  • click on OK

re : After re install of W10 Did the reinstallation auto create a 'windows.old' folder on C: drive ? If yes, it may have auto backed up your profiles. Look for a 'windows.old' folder and see if it has this backed up in it:

  • C: Users/User name/Appdata/Roaming/Thunderbird

If yes, then copy that 'Thunderbird' folder.

Exit Thunderbrd if it is running. Locate the current default location in :C: Users/User name/Appdata/Roaming folder The 'Roaming' folder will contain a default 'Thunderbird' folder which you are currently using - delete it and then paste the copied 'Thunderbird' folder from backup into the 'Roaming' folder. then start Thunderbird.

Okulungisiwe ngu Toad-Hall