Using Sam's club bookmark
Using my desktop (HP, Firefox browser, windows 10) when shopping on Sam’s Club I am not able to add to or open my cart and receive this message "Sorry, there's a problem. Please try again. This is not a problem if I use Edge browser or my laptop (HP, Firefox browser, Windows 10. Have tried clearing cookies using Ctrl, Shift, Delete to no improvement.
Isisombululo esikhethiwe
Are you having a problem with a bookmark or the shopping cart?
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
All Replies (1)
Isisombululo Esikhethiwe
Are you having a problem with a bookmark or the shopping cart?
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}