Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unwanted TB flders cannot be removed

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Matt

more options

I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.

I'm running TB 78.13.0 on a macbook. For some reason system folders such calendar-data and cert8.db appear in the email account as sub-folders - see image 'Unwanted folders Screenshot 2021-08-22 at 23.06.54'. If I delete these sub-folders they are moved into the Trash (Deleted folder) but instantly reappear. Moreover the deleted items cannot be removed from the Trash - see image 'Deleted folders Screenshot 2021-08-22 at 23.09.31 '.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

close Thunderbird and delete the foldertree.json file from the profile folder and restart.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

close Thunderbird and delete the foldertree.json file from the profile folder and restart.