Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trouble sending and opening attachments with Thunderbird on a Chromebook

  • 4 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu leeez

more options

Hello, I recently got a Chromebook and installed Thunderbird. Everything works well except sending and opening attachments, maybe someone can help?

1. I haven't been able to send files from my chromebook. Drag and drop from files app doesn't work. When I click on 'attachments' inside Thunderbird a window opens up that shows the 'desktop' (see screenshot. 'desktop' is a folder apparently created for any Linux files). Inside this window I can't seem to click or select anything, not the listed files, nor any other location. (in case this is relevant, I shared my downloads folder with Linux, hoping that this would solve the problem.)

2. I have issues opening attachments, like PDFs. When I try to open it via the browser it says 'Cannot access the file It may have been moved, edited or deleted.' I thought I might have to install a PDF reader add on for thunderbird, but the only PDF viewer thunderbird finds, seems to not be compatible with my version of thunderbird.

I hope there are solutions to both my problems and I would be so thankful for any kind of help! Thank you!

In case this might be relevant: I am not using the Linux Beta App. It is not accessable on my Chromebook (Lenovo). Instead I installed Thunderbird direclty via the terminal (sudo apt update > sudo apt install Thunderbird).

Hello, I recently got a Chromebook and installed Thunderbird. Everything works well except sending and opening attachments, maybe someone can help? 1. I haven't been able to send files from my chromebook. Drag and drop from files app doesn't work. When I click on 'attachments' inside Thunderbird a window opens up that shows the 'desktop' (see screenshot. 'desktop' is a folder apparently created for any Linux files). Inside this window I can't seem to click or select anything, not the listed files, nor any other location. (in case this is relevant, I shared my downloads folder with Linux, hoping that this would solve the problem.) 2. I have issues opening attachments, like PDFs. When I try to open it via the browser it says 'Cannot access the file It may have been moved, edited or deleted.' I thought I might have to install a PDF reader add on for thunderbird, but the only PDF viewer thunderbird finds, seems to not be compatible with my version of thunderbird. I hope there are solutions to both my problems and I would be so thankful for any kind of help! Thank you! In case this might be relevant: I am not using the Linux Beta App. It is not accessable on my Chromebook (Lenovo). Instead I installed Thunderbird direclty via the terminal (sudo apt update > sudo apt install Thunderbird).
Ama-screenshot ananyekiwe

All Replies (4)

more options

There is no supported version of Thunderbird from Chrome O/s. So I guess you will need to talk to whatever group is building Thunderbird for that operating system.

I refer you to this answer from 2015 https://support.mozilla.org/en-US/questions/1039759 The facts remain unchanged.

more options

Thank you for your reply. Thunderbird is not running on Chrome OS, but on Linux on my Chromebook. I am surprised that you can find many tutorials for this workaround, but no mention of the issue I am having.

Thank you anyway!

more options

What Linux distribution are you using on your chrome book then?

more options

To be honest, I don't know where I would look this up. The screenshot shows all the information I have, but it is all in German, sorry!