Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

mail merge not working after recent update

  • 3 uphendule
  • 2 zinale nkinga
  • 115 views
  • Igcine ukuphendulwa ngu Lampros

more options

We had a recent Thunderbird update today and our mail merge no longer works. We use a template with '{{email}}' in the 'To' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

We had a recent Thunderbird update today and our mail merge no longer works. We use a template with ''''{{email}}'''' in the ''''To'''' field of the template and Thunderbird is trying to validate this as a valid address. I have tried a number of things without success. This is a critical part of our business and is used daily.

Isisombululo esikhethiwe

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

I suggest you address support issues with the add-on to the add-on author whom I have found to be most helpful and responsive over the years.

See https://addons.thunderbird.net/en-us/thunderbird/addon/mail-merge/ for support options.

more options

looks like upgrading the plug-in addresses the issue

Okulungisiwe ngu danny46

more options

Isisombululo Esikhethiwe

Enter {{Emails}} and not {Email} then press enter to activate merge feature. See attached image