Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Mail is not deleting

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Doug Sooley

Doug Sooley
Doug Sooley
more options

One of my account mailboxes now, when I hit delete, the message never goes to trash. It goes from unread to read, but I can only delete the mail through the GMail interface. Even if I drag the messages into the trash, they stay in the inbox?

One of my account mailboxes now, when I hit delete, the message never goes to trash. It goes from unread to read, but I can only delete the mail through the GMail interface. Even if I drag the messages into the trash, they stay in the inbox?

Isisombululo esikhethiwe

The gmail recommendation is to 'Just mark it as deleted' in Server Settings, when deleting a message. A deleted message will appear with a red X and the header has a strikethrough. Next time the folder syncs, or if you choose another folder and then select the first folder, the message will disappear from the Threads Pane.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

The gmail recommendation is to 'Just mark it as deleted' in Server Settings, when deleting a message. A deleted message will appear with a red X and the header has a strikethrough. Next time the folder syncs, or if you choose another folder and then select the first folder, the message will disappear from the Threads Pane.

Doug Sooley
Doug Sooley Umnikazi wombuzo
more options

It magically started working again after I closed TB down and left it closed for a bit.