Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to Sync on Android Firefox

  • 5 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Paul

more options

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "''Working''" Android Devices LG G5 (android 8) LG G6 (android 9)

All Replies (5)

more options

screenshort attached

more options

Okay...so, you have approved it on your other device?

more options

yes i have. but it stays stuck like at shown in the screenshot above.

Okulungisiwe ngu killerer

more options

tried to upload more screenshots but cant.

when i try to use login instead of QR scan, it shows as 'Working...' but stays stuck there.

more options

Do you receive the email into the email account linked to your Firefox Account?

Is the email in your spam or junk mail folder?