Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

NO longin box on website I subscribe to

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu FredMcD

rbmcarthur
rbmcarthur
more options

I subscribe to a publication called Nikkei Asia. Their site is asia.nikkei.com.

I get regular e-mails from them with headlines. If I click on these to 'READ MORE' I cannot because the login box doesn't appear.

To access the content of the publication I have to log in, using the login box that appears on the first page of the site. BUT using Firefox, which is my regular, default browser NO login box appears.

If I use another browser (e.g. Safari) the login box appears automatically.

So what's the problem. This is an important news site for me so if I can't solve this, I will probably switch my default browser to Safari.

Any idea what's wrong?

I subscribe to a publication called Nikkei Asia. Their site is asia.nikkei.com. I get regular e-mails from them with headlines. If I click on these to 'READ MORE' I cannot because the login box doesn't appear. To access the content of the publication I have to log in, using the login box that appears on the first page of the site. BUT using Firefox, which is my regular, default browser NO login box appears. If I use another browser (e.g. Safari) the login box appears automatically. So what's the problem. This is an important news site for me so if I can't solve this, I will probably switch my default browser to Safari. Any idea what's wrong?

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.