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Emails received from Cisco Router log are showing exactly the same text in email body but Source View shows the real message

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admin493
admin493
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This is going to be very difficult to explain because it just has no logic to it. I receive logs from our Cisco RV325 router every 30 mins It seems that since all have the exact same subject Thunderbird displays the text of the email exactly the same In every email unless I delete every email with the same subject. If I view the source of the email then I see the real text of the message but this is not acceptable due to the time consuming nature to look at all my messages. I am monitoring our VPN activity and this is a killer. I set the same account up in Microsoft mail and it displays the messages correctly without having to view source. The messages in my screenshots show all the same time ... this occurred after running a repair on the inbox. So it appears that TB is thinking all the messages are the same that have the same subject. Any advice would be appreciated because I don't use Microsoft Mail normally but have to currently to view the messages.

This is going to be very difficult to explain because it just has no logic to it. I receive logs from our Cisco RV325 router every 30 mins It seems that since all have the exact same subject Thunderbird displays the text of the email exactly the same In every email unless I delete every email with the same subject. If I view the source of the email then I see the real text of the message but this is not acceptable due to the time consuming nature to look at all my messages. I am monitoring our VPN activity and this is a killer. I set the same account up in Microsoft mail and it displays the messages correctly without having to view source. The messages in my screenshots show all the same time ... this occurred after running a repair on the inbox. So it appears that TB is thinking all the messages are the same that have the same subject. Any advice would be appreciated because I don't use Microsoft Mail normally but have to currently to view the messages.
Ama-screenshot ananyekiwe

All Replies (1)

Matt
Matt
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Interesting... But Thunderbird does not display content based on the subject. The store is indexed on a per message basis and the message list has the file offset in a plain text file for the message source. Given these all show the same time code I would actually have been happy to accept it was multiples of the same message. Not all hat uncommon on pop mail accounts where there is anti virus scanning on incoming mail The AV barfs on a malformed mail, spam usually, and each download attempt fetches the first until it gets to the bad mail and then just times out Next fetch repeats.

But you say the message content is there, just not being displayed. So lets try a rebuild the index. Right click the folder, select properties and then repair.

Is the account IMAP or POP. are messages stored for offline use if IMAP? Clear the cache in preferences. it might be a caching issue if local copies are not used, and doing so can only help.