Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Restoring Old Removed History

  • 1 baphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu FredMcD

Mohammed Amer
Mohammed Amer
more options

Hello, Every time i sing-in to Mozilla Firefox, I see "History" that i deleted long time ago, maybe 6 months (not sure). and my question i need to access (these sites and old ones before them) but not all of them is shown when signing-in. so how can i contact Firefox so they send me the Copy they have ?

Hello, Every time i sing-in to Mozilla Firefox, I see "History" that i deleted long time ago, maybe 6 months (not sure). and my question i need to access (these sites and old ones before them) but not all of them is shown when signing-in. so how can i contact Firefox so they send me the Copy they have ?

All Replies (1)

FredMcD
FredMcD
more options

Mohammed Amer said
Hello, Every time i sing-in to Mozilla Firefox

Did you mean 'sign into sync' ?


Are we talking about history (where you have been) or bookmarks (places you saved) ?


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Type https://accounts.firefox.com/settings<enter> in the address box. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address box.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address box.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.