My Bookmarks are Gone!!!!
Firefox was updated recently and apparently it completely wiped out ALL OF MY BOOKMARKS. I need these bookmarks back ASAP for this is a business and this type of error is EXTREMELY unacceptable and costing us money. (This is a Business!!)
Your IMMEDIATE assistance is greatly appreciated.
BTW - i performed the "restore" steps you advised in your help community but all the backups are from 2019 and further back for some odd reason. And the attempts to restore any previous version comes back simply as "FAILED"
Isisombululo esikhethiwe
Did you check that you haven't switched to an older profile ?
- https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
- https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.
- bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
- https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them
All Replies (1)
Isisombululo Esikhethiwe
Did you check that you haven't switched to an older profile ?
- https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
- https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks
The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once. You also see this count in the Restore menu drop-down list.
- bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.
- https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them