Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Followed steps in Moving Thunderbird profile data to new Windows 11 computer, didn't work

  • 1 baphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu Amelia

tomananda
tomananda
more options

The 23.2 GB I had in my old profile did update to the new profile on a new Windows 11 computer. I copied and pasted from Profile to Roaming. The copy and paste worked as described, but when I open Thunderbird it doesn't go to the update profile. I'm attaching a screen copy of my new Thunderbird app data. All the 4/24/2022 files were updated today, some marked "default" and some marked " default release. The file which has my big profile data from the old computer is: "euvmgbhx.default-release" 23.2 GB. I'm not a technical person, but have spent years restoring my Thunderbird profile data using the old procedures. Can anyone help?

The 23.2 GB I had in my old profile did update to the new profile on a new Windows 11 computer. I copied and pasted from Profile to Roaming. The copy and paste worked as described, but when I open Thunderbird it doesn't go to the update profile. I'm attaching a screen copy of my new Thunderbird app data. All the 4/24/2022 files were updated today, some marked "default" and some marked " default release. The file which has my big profile data from the old computer is: "euvmgbhx.default-release" 23.2 GB. I'm not a technical person, but have spent years restoring my Thunderbird profile data using the old procedures. Can anyone help?

All Replies (1)

Amelia
Amelia
more options

If you copied the profile, it should be as simple as following these steps to getting the profile manager:

Profile Manager - Create and remove Thunderbird profiles